Shipping policy

Shipping Policy

Processing Time All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays.

Shipping Rates & Delivery Times We offer shipping within the United States. Due to the nature of our sourcing, standard shipping typically takes 7-20 business days after your order has been processed.  International orders may take longer depending on the destination country and customs processing.  

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package at any time.

Shipping Delays Occasionally, shipping may be delayed due to high order volumes, weather conditions, or carrier delays.  We appreciate your patience and will do our best to keep you informed.

Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at your earliest convenience so we can resolve the issue promptly.

Contact Us For any shipping questions, please reach out to us at returns@chiccraft-town.com